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VIRIA is a Cloud telephony company providing Ready-to-use Voice communication platform for businesses. It helps to track all incoming/outgoing calls of employees, let your team add notes, track follow-up actions & customer feedback.
Integrate the voice solutions into your existing CRMs and run your business as usual
Collate and analyze all your customer data in real-time on a single platform and keep it ready with a single click
Introduce simple communication ways to your customers to let them reach you through their preferred channel of engagement
Introduce simple communication ways to your customers to let them reach you through their preferred channel of engagement
Expand your business at ease on a smart technology platform without any limitations
Collate and analyze all your customer data in real-time on a single platform and keep it ready with a single click
Automate and manage business voice communication with secure, scalable cloud solutions designed to improve efficiency, customer engagement, and real-time interactions.
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As a financial services brand, Viria recommends using voice as a secondary communication channel for one-time passwords (OTP). Customers can also pay their bills conveniently via Interactive Voice Response (IVR) and receive authentication PINs through OTP under two-factor authentication (2FA).
At Viria, we strive to provide a seamless experience for students by enabling them to connect with our staff and resolve any queries they may have. We understand the importance of keeping our students informed and updated on the status of their enrollment, application process, and other relevant information.
At Viria, we make it easy for ecommerce businesses to stay connected with their customers by enabling them to trigger automated voice calls and set up Interactive Voice Response (IVR) in just a few clicks. With these tools, businesses can easily share order updates, send OTPs, offer support, process return requests, and gather feedback from their customers.
At Viria, we understand the importance of streamlining last-mile communication between delivery associates and customers in the logistics industry. Our solutions help businesses handle escalations and false delivery attempts by recording and monitoring conversations, while also ensuring the confidentiality of customer phone numbers. With our tools, logistics companies can improve their delivery operations and enhance customer satisfaction.
Viria recognizes the importance of enhancing patient experience in the healthcare industry by connecting doctors and patients with details of the caller’s Interactive Voice Response (IVR) inputs to provide context. Our solutions help healthcare providers reduce patient no-shows by sending automated call reminders, which ultimately improves appointment adherence and patient satisfaction.
