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Automate high volume voice communication with our smart cloud communication technology

Integrate a multi-channel business communication platform to streamline your customer interaction

Voice

Work Remotely From Your Home or Places

VIRIA is a Cloud telephony company providing Ready-to-use Voice communication platform for businesses. It helps to track all incoming/outgoing calls of employees, let your team add notes, track follow-up actions & customer feedback.

Our Work

How Voice Solutions Benefits Business?

Easy Integration

Integrate the voice solutions into your existing CRMs and run your business as usual

Collate and Analyze Every Data

Collate and analyze all your customer data in real-time on a single platform and keep it ready with a single click

Offer Explicit Customer Experience

Introduce simple communication ways to your customers to let them reach you through their preferred channel of engagement

Be Available Anytime Anywhere

Connect with your customers from any region at any time-zone

Scalable

Expand your business at ease on a smart technology platform without any limitations

Reliable

Enabling enterprise-grade security and highest up-time reliability for businesses

Missed Call

What is a Missed Call Solution?

A missed call solution aids businesses to call back their customers who gave missed calls on their business numbers. The call is processed via auto-dialer, connecting the target audience with either an automated IVR message, a voice bot or a live agent.

Benefits of Missed Call Solution

Ensure faster quality lead acquisition by receiving prospect details in real-time for engagement.

Broaden brand awareness during promotional periods by launching missed call SMS campaigns.

Seek customer confirmation on specific services, product interests efficiently for opt-ins by avoiding legal hassle for DND numbers.Missed Call Services for Opt-ins
Seek customer confirmation on specific services, product interests efficiently for opt-ins by avoiding legal hassle for DND numbers.

Combine missed call solution with outbound calling solution processed through targeted messages to customer contact numbers.

Gather customer feedback, while also calling them back to share product insights and new launch information.

Integrate missed call solution with any leading CRM software to automatically incorporate customer data.

Click to Call

What is Click to Call?

The click to call solution is a real-time-based calling widget that can be configured on a website/mobile app for customers to reach a business to get connected instantly. It aids businesses to allow their customers to reach their sales and support just by submitting their contact number to get a call back within seconds.

Benefits of Missed Call Solution

With a smart plug-and-play solution integrate our API to quickly install the calling widget on your website/mobile app

Optimize caller experience via personalized regional language greetings, customized hold music, and skill-based agent routing

All calls between agents and customers are tracked, recorded and monitored in real-time for quality testing and data analysis purposes

Outbound Calling

What is a Outbound Calling Solution?

An automated calling solution is a process that enables recorded voice interaction with the caller without human intervention. It enables businesses to place concurrent automated outbound call blasts to their target customers.

Benefits of Outbound Calling Solution

Save money and time via automated cloud-based outbound calling to notify your customers about new products and services.

Irrespective of your business location, the automated outbound calling system ensures that all calls made comply with the TRAI regulation.

Schedule automated calls and SMS as part of the business campaigns to reach your target audience better during the launch of new products.

Nurture quality leads by keeping your customers updated about the latest offers, products & services that results in improved ROI.

With a smart plug-n-play solution integrate your existing CRM software for easy access.

Optimize caller experience via personalized regional greetings and customized hold music.

Toll free Number

What is a Toll Free Number Solution?

Your customers can reach out to you for free on your 1800 business toll free number. Ensure seamless interaction between the agents and customers for query resolution, upcoming promotions or events.

Benefits of Toll free Number Solution

Toll free numbers drive greater call rates, which results in significant lead conversion rates for businesses.

1800 toll free numbers are easier to recall, enabling customers to engage effortlessly across multi-touchpoint campaigns.

Customers bear zero cost when reaching out to you, giving them more options for query resolution and grievance addressing.

Expand your customer service reach across the country without on-site infrastructure investment through premium toll free numbers.

Seamlessly track marketing campaign effectiveness. Collect customer feedback and surveys instantly through toll free numbers.

With toll free business numbers, be available to your customers even after business hours.

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What Our Users Say About Us

Lucas Noeller
Lucas Noeller
@lukas.noel
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