Automate high volume voice communication with our smart cloud communication technology
Integrate a multi-channel business communication platform to streamline your customer interaction
Work Remotely From Your Home or Places
VIRIA is a Cloud telephony company providing Ready-to-use Voice communication platform for businesses. It helps to track all incoming/outgoing calls of employees, let your team add notes, track follow-up actions & customer feedback.
How Voice Solutions Benefits Business?
What is a Missed Call Solution?
A missed call solution aids businesses to call back their customers who gave missed calls on their business numbers. The call is processed via auto-dialer, connecting the target audience with either an automated IVR message, a voice bot or a live agent.
Benefits of Missed Call Solution
Increase Lead Generation
Expand Market Reach
Missed Call Services for Opt-ins
Launch Outbound Calling Campaigns
Enhance Interactivity for Campaigns
Easy CRM Integration
What is Click to Call?
The click to call solution is a real-time-based calling widget that can be configured on a website/mobile app for customers to reach a business to get connected instantly. It aids businesses to allow their customers to reach their sales and support just by submitting their contact number to get a call back within seconds.
Benefits of Click to Call
Easy Set-up and Activate
With a smart plug-and-play solution integrate our API to quickly install the calling widget on your website/mobile app
Enhance Caller Experience
Optimize caller experience via personalized regional language greetings, customized hold music, and skill-based agent routing
Call Tracking & Monitoring
All calls between agents and customers are tracked, recorded and monitored in real-time for quality testing and data analysis purposes
What is a Outbound Calling Solution?
An automated calling solution is a process that enables recorded voice interaction with the caller without human intervention. It enables businesses to place concurrent automated outbound call blasts to their target customers.
Benefits of Outbound Calling Solution
Compliance With TRAI
Optimize Target Audience
Easy to Set-up and Activate
Enhance Caller Experience
What is a Toll Free Number Solution?
Your customers can reach out to you for free on your 1800 business toll free number. Ensure seamless interaction between the agents and customers for query resolution, upcoming promotions or events.
Benefits of Toll free Number Solution
Increase Lead Conversion
Toll free numbers drive greater call rates, which results in significant lead conversion rates for businesses.
Build Brand Recall Value
1800 toll free numbers are easier to recall, enabling customers to engage effortlessly across multi-touchpoint campaigns.
Boost Customer Satisfaction
Customers bear zero cost when reaching out to you, giving them more options for query resolution and grievance addressing.
Generate Business in New Markets
Expand your customer service reach across the country without on-site infrastructure investment through premium toll free numbers.
Track Marketing Campaigns
Seamlessly track marketing campaign effectiveness. Collect customer feedback and surveys instantly through toll free numbers.
Establish 24 x7 Availability
With toll free business numbers, be available to your customers even after business hours.
Plan to create your mark in the present world with our whole host of digital strategies, and solutions for a huge outreach.