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Automate high-volume voice communication with our smart cloud communication technology

Integrate a multi-channel business communication platform to streamline your customer interaction

Voice

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VIRIA is a Cloud telephony company providing Ready-to-use Voice communication platform for businesses. It helps to track all incoming/outgoing calls of employees, let your team add notes, track follow-up actions & customer feedback.

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How Voice Solutions Benefits Business?

Easy Integration

Integrate the voice solutions into your existing CRMs and run your business as usual

Collate and Analyze Every Data

Collate and analyze all your customer data in real-time on a single platform and keep it ready with a single click

Offer Explicit Customer Experience

Introduce simple communication ways to your customers to let them reach you through their preferred channel of engagement

Be Available Anytime Anywhere

Connect with your customers from any region at any time-zone

Scalable

Expand your business at ease on a smart technology platform without any limitations

Reliable

Collate and analyze all your customer data in real-time on a single platform and keep it ready with a single click

Voice Solutions

Unlock Conversion Power: Create Marketing Campaigns That Drive Results

Send targeted promotions, attractive offers, and back-in-stock alerts while respecting customer preferences and permissions
Design impactful marketing campaigns that capture attention, boost engagement, and increase conversions
Use cart abandonment alerts, appointment reminders, and re-buy notifications to recover lost sales
Automate order confirmations, booking updates, subscription reminders, and delivery notifications
Improve customer satisfaction and loyalty through timely and relevant communication
Optimize conversion rates and drive business growth using data-driven marketing strategies

Boost Sales with Your WhatsApp Store: Unleash the Power of Commerce API for Seamless Product Showcasing

Showcase relevant products from your catalog using WhatsApp product messages powered by the Commerce API
Send interactive single and multi-product messages to engage customers and highlight your full inventory
Allow customers to add items to their cart directly within the chat with real-time updates on price and availability
Create a smooth, conversational shopping experience that simplifies product discovery and purchase decisions
Drive higher conversions and sales by turning WhatsApp into a seamless and interactive storefront

Enhance Customer Satisfaction: Deliver on Moments of Truth with Personalized 1:1 Customer Support

Improve customer satisfaction by offering personalized 1:1 support during critical moments of truth
Use smart WhatsApp chatbots to efficiently handle high volumes of routine customer queries
Reduce response times and operational costs with canned replies and self-service automation flows
Ensure smooth escalation to live agents for complex issues or handling dissatisfied customers
Deliver a seamless support experience by combining chatbot efficiency with human assistance
Strengthen customer trust and loyalty through fast, accurate, and responsive service interactions

What is a Toll Free Number Solution?

A toll-free number solution allows your customers to contact your business at no cost using a 1800 number. It enables smooth and seamless communication between customers and support agents for resolving queries, sharing updates, and informing them about promotions or upcoming events.

Benefits of Toll free Number Solution

Increase Lead Conversion

Toll-free numbers increase call volume, helping businesses generate more leads and achieve higher conversion rates through improved customer engagement.

Build Brand Recall Value

1800 toll-free numbers are easy to remember, allowing customers to connect effortlessly across multiple marketing touchpoints and campaigns.

Boost Customer Satisfaction

Customers can contact your business at no cost, making it easier for them to resolve queries and address concerns through multiple support options.

Generate Business in New Markets

Expand customer service nationwide without infrastructure costs using premium toll-free numbers to reach more customers and improve accessibility efficiently.

Track Marketing Campaigns

Evaluate campaign performance and gather real-time customer feedback and survey responses through toll-free numbers to enhance insights and optimize results.

Establish 24 x7 Availability

Provide round-the-clock customer support with toll-free business numbers, ensuring customers can reach you anytime, even outside regular business hours.

Voice experiences across industries

As a financial services brand, Viria recommends using voice as a secondary communication channel for one-time passwords (OTP). Customers can also pay their bills conveniently via Interactive Voice Response (IVR) and receive authentication PINs through OTP under two-factor authentication (2FA).

At Viria, we strive to provide a seamless experience for students by enabling them to connect with our staff and resolve any queries they may have. We understand the importance of keeping our students informed and updated on the status of their enrollment, application process, and other relevant information.

At Viria, we make it easy for ecommerce businesses to stay connected with their customers by enabling them to trigger automated voice calls and set up Interactive Voice Response (IVR) in just a few clicks. With these tools, businesses can easily share order updates, send OTPs, offer support, process return requests, and gather feedback from their customers.

At Viria, we understand the importance of streamlining last-mile communication between delivery associates and customers in the logistics industry. Our solutions help businesses handle escalations and false delivery attempts by recording and monitoring conversations, while also ensuring the confidentiality of customer phone numbers. With our tools, logistics companies can improve their delivery operations and enhance customer satisfaction.

Viria recognizes the importance of enhancing patient experience in the healthcare industry by connecting doctors and patients with details of the caller’s Interactive Voice Response (IVR) inputs to provide context. Our solutions help healthcare providers reduce patient no-shows by sending automated call reminders, which ultimately improves appointment adherence and patient satisfaction.

Automate high-volume voice communication with our smart cloud communication technology

Work Remotely From Your Home or Places